Cancellation Policy

Last updated: November 2026

This policy applies to events, catering and pop-ups booked with IKE Café LLC.

Reserving your date

Your date is confirmed once we both agree on the details and we receive a 50% deposit. The balance is due 7 days before the event.

If you cancel

• 14 days or more before the event: full refund of your deposit.
• 7 to 13 days before the event: 50% of your deposit is refunded.
• Less than 7 days before the event: the deposit is not refundable.

If you need to change the date

We move your deposit to a new date once, at no charge, if you tell us at least 7 days ahead and we are available.

If we need to cancel

If illness, equipment failure or unsafe weather stops us from serving your event, you choose between a new date or a full refund of everything you paid.

How to cancel

Tell us in writing by email at luisa@ikecafe.com. The date we receive your message is the date we use for this policy.

Contact

IKE Café LLC · Río Piedras, San Juan, Puerto Rico
Email: luisa@ikecafe.com · Phone: (939) 639-0887